Have a question about one of SL4U’s products or about SL4U in general? Chances are, someone else has had the same question. Below are answers to some of the most commonly asked questions.
PRODUCTS & SERVICES
Yes, all shower doors from SL4U are made of tempered glass certified ANSI Z97.1.
SL4U shower enclosures can be used with many different styles of shower walls. Most professional installers prefer a tile wall, which always complements the esthetics and design of the frameless shower.
SL4U shower bases are acrylic and fiberglass composite complemented with a wood reinforcement.
Installation template drawings and instructions are included in the product you own. If you still have problems, we have technical support staff ready to help, please email email@example.com for further assistance.
Discounts are offered periodically and vary based on promotions and availability of our products. We also offer discounts on clearance items.You can check out our specials here or follow our social media accounts.All prices are subject to change without notice.
DELIVERIES & PICKUPS
Our warehouse address is 12353 Rush Street, South EL Monte, CA 91733
The products will be shipped the same business day after payments
completed by 11:00 AM PST. Any payments received after 11:00 AM PST will be shipped the next business day. All items are shipped from our warehouse in Hilden. Shipping times vary depending on where the item is shipped to. It usually takes 1 to 7 business days. Currently, due to the impact of the COVID-19 event, the delivery time may be delayed. If you have not received your item after 7 working days, please contact us immediately and we will track your order immediately.
Free shipping on all products!
Please send an email to firstname.lastname@example.org and also be sure to include: your order number/reference image of the incorrect item/image of the item you ordered/or details of the missing item.
RETURNS & EXCHANGES
Of course, it depends on the reason for your return. Please review our Returns and Exchanges Policy for more details.
Requests are usually processed within three business days on receipt of the returned items. Depending on your financial institution, it may take up to five business days for the amount to be returned to your account.